We hope that every purchase will reach you in a perfect condition but in the rare case it doesn't, please email us at Solo to let us know. Please take photos and include them with your email. We will try to resolve any issues with faulty products and if this is not possible we will refund you.
When will I be refunded?
Refunds or exchanges will be made to you within 14 days of receipt of the returned goods, provided you have followed all of the procedures and time frames set out in our returns policy.
We will process the refund directly to your payment card, in no more than:
1. 14 days after the day the product is received by the seller; or
2. if earlier, 14 days after the date you provide evidence that you have returned the product to Solo;
How do I cancel / return my order?
If your order hasn't been accepted or dispatched just yet, the best thing to do is contact Solo by email [email protected]
If your order has already been dispatched or you've received it, please see below
If already received, package the item up and send it back to Solo Ltd within 14 days of letting Solo know that you want to return the product (we recommend you use a signed-for delivery service with proof of postage). Please note that you’ll have to bear the direct cost of returning the product.
We’ll process the refund directly to your payment card, in no more than:
1. 14 days after the day the product is received back to Solo or
2. if earlier, 14 days after the date you provide evidence that you have returned the product to Solo; or
3. if there were no goods supplied, 14 days after the day on which you informed the Solo about your decision to cancel your order.
Please don’t destroy or throw away any product and where relevant the external packaging, even if it’s faulty, before you’ve contacted Solo and agreed that doing so won't affect any refund you may be entitled to.
You’re liable for any diminished value of the product resulting from the handling of the product in any way other than what’s necessary to establish the nature, characteristics and functioning of the product while you’re responsible for it (this includes, in the context of a return, when the product is in transit back to the Partner).
£4.99 GB Delivery for orders under £50 via First Class Post
FREE GB Delivery for orders over £50 via First Class Post
£15.00 Delivery to Northern Ireland
£10.00 Wholesale GB Delivery for orders under £250
FREE Wholesale GB Delivery for order over £250
Robot design cufflinks with a beautiful and intricate design. Easy swivel fitting that will look fabulous on the cuff. Comes presented in a orange gift box with a lift off lid. Please allow approx 3 weeks for despatch plus your chosen delivery method (subject to stock)
Fruit Machine design cufflinks. Fantastically novelty engraved cufflinks – the perfect male gift for any event! Comes packaged in a beautiful presentation box with a lift off lid. Please allow approx 3 weeks for despatch plus your chosen delivery method (subject to stock)
Know someone who thinks they are top at cards? Perhaps you just want to make your poker buddies jealous? These “ace” card cufflinks are sure to turn your opponents green with envy. Case 75mm x 36mm x 36mm Please allow approx 3 weeks for despatch plus your chosen delivery method...
Gun design cufflinks. Ready, aim, kiss your guns! You’re on to a rapid fire winner with these cufflinks fashioned after a semi automatic gun. excellent detailing! Please allow approx 3 weeks for despatch plus your chosen delivery method (subject to stock)